Delivery Policy
At Herbal बूटी, we are committed to delivering your orders safely and on time. This Delivery Policy outlines the shipping and delivery process for orders placed on our website.
Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping & Delivery Time
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Estimated delivery time is 4–7 business days, depending on your location
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Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances
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Remote or rural areas may require additional delivery time
Shipping Coverage
We currently deliver across India. Delivery availability is subject to serviceability of the shipping address by our courier partners.
Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout
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Free shipping offers, if any, are subject to terms and may be withdrawn at any time
Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email. You can track your shipment using the provided tracking link.
Failed or Delayed Delivery
If delivery fails due to incorrect address, unavailability of the customer, or refusal to accept the order, re-delivery may be attempted or the order may be returned to us. Additional charges, if any, may be borne by the customer.
Damaged Packages
If you receive a damaged package, please report it within 48 hours of delivery with clear images or videos for verification.
Address Changes
Delivery address changes are allowed only before dispatch. Once the order is shipped, address modification requests cannot be accepted.
Delays Beyond Control
Herbal बूटी shall not be responsible for delivery delays caused by natural disasters, strikes, courier delays, government regulations, or any events beyond our control.