Shipping Policy

At Herbal बूटी, we ensure that your orders are packed carefully and shipped through reliable courier partners to reach you safely and on time. This Shipping Policy explains how shipping is handled on our website.

Shipping Locations

We currently ship our products across India. Shipping availability depends on the serviceability of your location by our courier partners.

Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

Estimated Shipping & Delivery Time

  • Standard delivery time: 4–7 business days

  • Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen circumstances

  • Remote or rural areas may take additional time

Shipping Charges

  • Shipping charges, if applicable, are clearly mentioned at checkout

  • Any free shipping offers are subject to specific terms and may change without prior notice

Cash on Delivery (COD)

  • COD option may be available on selected locations

  • Herbal बूटी reserves the right to accept or decline COD orders at its discretion

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email. Customers can track their shipment using the provided tracking link.

Incorrect Address or Non-Delivery

If delivery fails due to:

  • Incorrect or incomplete address

  • Customer unavailable at the time of delivery

  • Refusal to accept the order

The shipment may be returned to us. Re-shipping charges, if any, will be borne by the customer.

Damaged or Missing Shipments

If you receive a damaged package or notice missing items, please inform us within 48 hours of delivery along with clear photos or videos for verification.

Delays Beyond Control

Herbal बूटी shall not be held responsible for delays caused by courier issues, natural disasters, government regulations, strikes, or other events beyond our control.

Changes to Shipping Policy

Herbal बूटी reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.